PRIVACY POLICY

 

The Spotted Olive - Privacy Page Graphic

This Privacy Policy explains how information about you is collected, used and disclosed by The Spotted Olive, a dp graphic design, llc company. This Privacy Policy applies to information we collect when you use our website and “services” or other when you otherwise interact with us. 

SECTION 1 - WHAT DO WE COLLECT AND DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We may collect log information including your web request, access times, pages viewed, web browser, links clicked and the page you visited before navigating to our website.

Mobile Device Information:
We collect information about the mobile device you use to access our website/services, including the hardware model, operating system and version, unique device identifiers, mobile network information and information about your use of our mobile applications.

We may use your information for various purposes including to:

  • Provide, maintain, improve and promote our products and services;
  • Provide and deliver the products and services you purchase, process transactions and send you related information, including confirmations and receipts;
  • Send you technical notices, updates, security alerts, and support and administrative messages;
  • Respond to your comments, questions, requests and provide customer service;
  • Communicate with you about products, services, surveys, offers, promotions, rewards and events offered by us and others, and provide news and information we think may be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our website/services;
  • Personalize and improve our website/services and provide advertisements, content or features that match user profiles or interests;
  • Facilitate contests, giveaways and promotions, and process and deliver entries and rewards;
  • Link or combine with information we get from others to help understand your needs and provide you with a better website experience and services; and
  • Carry out any other purpose for which the information was collected.

We are based in the United States and the information we collect is governed by U.S. law. By accessing or using our website/services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time period: 3 years.


SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Email Marketing:
With your permission, we may send you emails about our store, new products, and other updates. When you place an order on our website, by default, our setting is that the customer doesn’t agree to receive promotional emails.

If you are making a purchase and wish to receive promotional emails from us, please check the box next to “Keep me up to date on news and exclusive offers” on the checkout page. If you have not made a purchase, you may also sign-up to our email list on various posts on our blog or other opt-ins if you choose to do so.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello (at) thespottedolive (dot) com.


SECTION 3 - DISCLOSURE & SHARING OF INFORMATION
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

We may share information about you as follows or as otherwise described in this Privacy Policy.

  • With vendors, consultants and other service providers who need access to such information to carry out work or perform services on our behalf;
  • When you participate in interactive areas of our website/services, certain information you provide may be displayed to other users such as your name, photo, comments or other information you choose to provide;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
  • If we believe your actions are inconsistent with our terms of service or policies, or to protect the rights, property and safety of our company or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
  • With your consent or at your direction.


SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.


PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).


SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Google analytics:
Our store uses Google Analytics to help us learn about store visits and the pages being viewed.

Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Social Sharing Features:
Our website/services may offer social sharing features and other integrated tools (such as the Facebook “Like” button or Pinterest “Pin It” button), which allow you to share actions you take on our website/services with other media and vice versa. Your use of such features enables the sharing of information with your friends or the public , depending on the setting you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.


SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


SECTION 7 - COOKIES
We, and our service providers, use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our website/services and your experience, see which areas and features of our website/services are popular, and count visits. Web beacons are electronic images that may be used in our website/services or emails to help deliver cookies, count visits, and understand usage and campaign effectiveness.

Below is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. Please note that if you choose to remove or reject cookies, this could affect the availability or functionality of our website/services.

  •  _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
  •  _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
  •  _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
  • cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
  •  _secure_session_id, unique token, sessional
  •  storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
  •  PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where


SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. We encourage you to review our Privacy Policy whenever you access our website/services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello (at) thespottedolive (dot) com.


Last updated-5/17/18: Privacy Statement for The Spotted Olive™ Invitations & Stationery, a dp graphic design, llc company.